feLA : FAQ
1. What
does your company manufacture? We specialize in the manufacturing of a wide range
of products, including true wireless ear pods, wireless headphones, Bluetooth
speakers, wireless Neckband, Smart Watches ,Electric Toothbrush, wireless
chargers, data cables designed to cater to various industries and consumer
needs.
2. Are your
products compliant with industry regulations and standards? Yes, all our products are
manufactured in compliance with relevant industry regulations and adhere to
strict quality control measures to ensure customer safety and satisfaction.
3. Can you
handle custom manufacturing orders? Absolutely! We have a dedicated team that can work
with you to develop custom manufacturing solutions to meet your specific
requirements. Feel free to contact us with your project details.
4. How do
you ensure the quality of your products? We have a robust quality assurance process in
place that involves regular inspections, testing, and adherence to stringent
quality standards throughout the manufacturing process. This ensures that only
the finest products leave our facility.
5. Do you
offer product warranties? Yes, we stand behind the quality of our products. Depending on the
product, we offer warranties that cover manufacturing defects and ensure peace
of mind for our customers.
6. How do I
place an order for your products? You can place an order by visiting our website
www.felazone.com.
7. What is
the typical lead time for order fulfilment? The lead time for order fulfilments may vary based
on the product type and quantity. Our sales team will provide you with an
estimated delivery timeline at the time of order placement.
8. Do you
provide international shipping? Not at the moment.
9. How can
I become a distributor or reseller for your products? If you are interested in
becoming a distributor or reseller for our products, please reach out to our
business development team here sales@felazone.com.
10. What is
your return policy? In case of
any issues with our products, please refer to our return policy on our website
or contact our customer support team. We strive to resolve any concerns
promptly and to the satisfaction of our customers.
11. How do
I contact customer support? For any inquiries, concerns, or support-related matters, you can
contact our customer support team via email care@felazone.com, or through the
contact form on our website.
Please note
that the information provided here is for reference purposes only